Community Spotlight: Surprise Orchards, Arizona

Community Spotlight: Surprise Orchards

For our 25th Anniversary in HOA Management, we will be honoring our Community Associations! We interviewed Surprise Orchards HOA and they highlight the importance of their most recent Reserve Study.

Name of Arizona HOA Community: Surprise Orchards Homeowners Association

Location: Surprise, Arizona

Community Association President: Kelly Craig

HOA Board Members: Kelly Craig (President), Misty Morgan (Vice President/Treasurer), Patrick Casebeer (Secretary), and Diana Seymour (Director)

What has been your board’s greatest achievement in the last 3 years? Anything you are proud of!: Major projects in the past 3 years were the painting of the community block walls and the installation of a shade structure over one of the playgrounds. After these major projects were completed, the Board had an updated Reserve Study done to assist with a plan for maintaining a healthy Reserve.

How long has PDS been your HOA Management partner?: 12 years, since 2008.

What is the greatest value PDS brings to your Arizona HOA?: Customer service feedback from members regarding interaction with all PDS staff that they are friendly, knowledgeable, compassionate but firm, and willing to take the time to listen to our members.

How has COVID impacted your HOA this year? What, if any, lessons have the board learned from this impact?: There has not currently been a large impact. Affected owners have communicated with management and the Board to work together through the current crisis.

What fun community events is your HOA excited to plan for this year, or maybe next?: The HOA held the Block Party in January (luckily before COVID19 hit). The party was sponsored by the HOA with assistance from the City of Surprise and Planned Development Services. Pizza, a bouncy house, music, and a face painter were provided as entertainment. It was a great hit with many residents and their children in attendance.